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Travel Agent

Fisher Investments

Plano, Texas

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Overview

At Fisher, we pride ourselves on building teams of people with unique perspectives and diverse backgrounds. That’s one reason why we welcome candidates from all majors, and do not require a business or finance degree to work here. We are looking for motivated individuals who want to work for a purpose-driven business and enjoy developing new skills. There are no set career paths at Fisher. When you join us, you have the opportunity to learn, grow, and chart a course for a rewarding, long-term career.

  • Schedule:  Full Time
  • Level:  Entry
  • Travel: None
  • Salary: Competitive

Collaborative Environment. Ongoing Training & Development. Rewarding Career Progression.

Success Profile

At Fisher, our entry-level service roles demonstrate the following traits, and all are equally important to their success.

  • Strong Communicator
  • Results Driven
  • Trustworthy
  • Customer Focused
  • Collaborative
  • Detail-oriented

Culture

  • At Fisher, you will find a welcoming and inclusive work environment where you can grow, thrive, and do your best work. Our teams are collaborative and employees are encouraged to work with experienced professionals and managers from different business areas. Award-winning training programs support employees’ ongoing development and success. Our career development offerings include mentoring, internal talent advising, global job shadowing, career counseling, bridge programs, and more.
  • Outstanding performance is recognized and rewarded at Fisher, and with our open career paths, you have the option to choose your own adventure and explore internal career promotions and opportunities. If you are ready to tackle new responsibilities and grow a rewarding career, Fisher is for you!

Potential Career Path

Where you go next at Fisher is up to you!

Career Path

Our Global Benefits

We provide coverage that helps you stay healthy and live your best life throughout your Fisher career. This includes well-balanced and proactive health care options, and additional benefits that support your health and financial wellness.

  • Health Care

    Quality health care packages offered globally, covering you and your qualified dependents.

  • Work-Life Balance

    We provide various forms of support and flexibility so you can achieve appropriate balance across all your priorities.

  • Awards & Recognition

    We celebrate achievements and drive a strong culture of recognition across the organization.

  • Time Off

    Our annual leave packages and country-specific paid holidays help you balance work and free time.

  • Retirement Plans

    Company contributions to your 401(k) retirement or pension plan, and access to financial planning tools.

  • Career Growth
    & Development

    Learning and development programs and resources support you as you build your Fisher career.

Responsibilities

The Opportunity:

Are you an experienced Travel Agent who is looking for their next challenge? Have you worked with Sabre in the past? Do you pride yourself on your customer service and enjoy the rush of being quick on your feet and working through problems? If that sounds like you, Fisher Investments may be your next home. We're looking for a highly talented individual to join our Travel Agent team!

You will make corporate travel arrangements for the firm’s management and staff, along with reporting to our Travel Agent Team Leader onsite in Plano, Texas.

The Day-to-Day:

  • Book air, car, and hotel reservations for individual and group travel in compliance with corporate travel policies

  • Help determine the most efficient way to make flight connections

  • Provide unparalleled service to travelers by providing prompt, accurate and professional communication 

  • Monitor assigned queues and tasks throughout the workday to ensure reservations and tasks are accurate and complete

  • Maintain ownership of each record until departure to ensure all details (including seat assignments, meal preferences, membership programs, upgrades, etc.) are completed to the client’s satisfaction

  • Quickly assess information, anticipate issues and outcomes, and make effective decisions including ability to draw clear conclusions

  • Perform other tasks that may be assigned by manager

Your Qualifications:

  • Have a minimum of 5+ years of experience working as a corporate travel agent

  • Proficient in Sabre required

  • Knowledgeable on all types of ticketing, exchanges, and voiding of tickets

  • Familiar with group and conference travel arrangements and preferred vendor programs

  • Understanding of international travel, including fares and pricing, available resources and travel documentation requirements

  • Responsible, accountable, and motivated

  • Keep pace with others on the team and be able to help with mass bookings

Why Fisher Investments:

We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:

  • 100% paid medical, dental and vision premiums for you and your qualifying dependents
  • A 50% 401(k) match, up to the IRS maximum
  • 20 days of PTO*, plus 10 paid holidays (*17 days of PTO and 3 days of sick time for California employees)
  • Family Support programs including 8 weeks Paid Primary Caregiver leave, adoption assistance and back-up child care
  • $10,000 fertility, hormonal health and family-forming benefit

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

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Hear from a Fisher Client Development Associate

"This was my first professional job outside of college, and Fisher has taken me from a college graduate who didn’t have a business or finance background and majored in education to become a savvy businesswoman who is gaining knowledge."

-Caitlind

Read More Hear from a Fisher Client Development Associate

The culture, benefits, and mission to better the investment universe were what originally attracted me to Fisher. It feels good to work for a company that always puts their clients’ interests first. Not only are you working for a company who does this, but you are surrounded by a group of employees who share the same common goal. Caitlind D. UK Client Development Associate Fisher Investments
I started at Fisher as a Client Service Associate working with existing clients. Fisher is a great place to grow a long-term career. I have found fulfillment, upward mobility, stability, rewarding challenges, community, work-life balance, and more! In each role I’ve been in, I’ve learned new skills that continue to build and compound on each other for my next challenge so I can continue to grow. Maxwell W. Account Executive Team Leader Fisher Investments
I felt incredibly supported during my initial training as a Client Service Associate (CSA). The training program did a great job hitting each type of learning style, which is something I didn’t expect. All of the CSA new hires sat in a training pod with a mentor who was dedicated to helping us learn the role. This gave us the space and confidence to ask questions more frequently. Rianna S. Client Service Associate Team Leader Fisher Investments
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