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401k Vendor Relationship Program Manager (2019-8491)

Camas, WA, United States


Job Description


As the 401(k) Solutions Vendor Relations Program Manager, you’ll play a key role in helping support the 401(k) Service organization’s efforts in positively impacting the financial future of thousands of hard working Americans.  Join a group that has consistently grown 50-70% organically and likely will for the foreseeable future. Leave your mark by building vendor relationships, programs and structure in the early days of an innovative group.

The Opportunity:


You will contribute to our organic growth goals by expanding and improving vendor relationships which are key to our ability to service existing clients and attract new ones. You’ll drive client retention and new client sales through enhanced service provider flexibility.

The Day-to-Day:

  • Responsible for day-to-day relationship management of our retirement service provider vendor relationships (ex. recordkeepers, TPA, etc.)
  • Advocate on behalf of our clients with existing recordkeepers, TPAs and additional service providers to enhance our client service delivery
  • Build vendor focused policies & procedures, communication programs, and training for the Service organization and across the 401(k) Solutions business unit
  • Explore opportunities to expand our roster of recordkeepers and additional service providers
  • Help to negotiate service level agreements with our recordkeepers and other vendors
  • Coordinate regular check-in meetings with vendors including conference calls and visits to their offices and ours
  • Partner with Client Solutions, Retirement Counselors and Retirement Service Associate managers to improve current partnerships and rollout new vendors or solutions


Your Qualifications:

  • 3 years of experience working within the 401K recordkeeping space
  • Bachelor’s Degree or equivalent combination of education and experience required
  • Ability to elicit cooperation from a wide variety of sources, including senior management, internal clients, and other departments
  • Working knowledge of MS Office


Why Fisher Investments:


Fisher Investments is a different kind of investment firm. We don’t come from Wall Street, nor do we believe we fit in with most of the finance industry, and we’re proud of that. We work for a bigger purpose: bettering the investment universe. From unmatched service to innovative perspectives on investing, it’s the people that make the Fisher purpose possible. After all, it’s our people that enable us to offer the level of service that we do. And we invest in them accordingly, offering exceptional benefits like:

  • 100% coverage of premiums for health, vision and dental insurance
  • A 50% 401(k) match, up to the IRS maximum
  • 20 days of PTO*, plus 9 paid holidays
  • 8 week paid Primary Caregiver Parental Leave
  • And much, much more

We also provide a cumulative, continuous learning and development framework customized for every employee. This emphasis on personal and professional growth has yielded an award-winning work environment; we’re Great Place to Work Certified, and The Oregonian named us as a Top Workplace.


But in the end, it’s not the perks that keep people here. They stay because they believe in our mission of service—our employees want to make a difference in an industry that can do better.


* California employees accrue up to 17 days of PTO and 3 days of sick time per year.






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