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Storage and Data Center Technician (Analyst) (2020-8876)

San Mateo, CA, United States
Information Technology


Job Description


It’s an exciting time to join Fisher Investments; we’re investing heavily in the future of our firm’s technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that drives future global growth and scale through strategic solutions and continuous innovation.  We play a foundational role in supporting our firm’s diverse businesses, and we’re excited to continue solidifying that foundation as we add more talented technologists to our Technology team.


We are currently looking for a qualified Storage and Data Center Technician (Analyst) for a contract-to-hire or direct hire opportunity.  This position can sit in our Camas, WA, (near Portland, OR) office, or our San Mateo, CA, (near San Francisco, CA) office.


The Opportunity:


The Data Center Analyst is responsible for managing Data Center infrastructure, cabling, capacity and environment monitoring.  The DC Analyst works closely with Fisher Investments Facilities team to insure proper cooling and electrical capacity is maintained. In addition the DC Analyst works with other Technology teams in assisting with hardware installation, moves, adds, changes, cabling requests, installation of new server racks and cabinets and managing the Ethernet and Fiber Channel cable plant.


The DC Analyst will proactively report environmental data and utilization in order to insure Senior Management has a good understanding of current state, remaining capacity and growth patterns.  The DC Analyst will work with 3rd party Analysts and vendors on facilitating access to Data Centers to enable those vendor to perform their work under his or her supervision.


The DC Analyst will also assist with managing the infrastructure backup solution to insure production systems are backed up and backup tapes are stored offsite. 


The ability to work a flexible off-hours schedule for planned and unplanned maintenance is required.


The Day-to-Day:

  • Install server, storage, networking and telecom hardware
  • Perform required equipment moves in order to efficiently utilize available rack space
  • Escort vendors and outside technicians into the Data Center and supervise them while they perform their tasks.
  • Proactively collect, monitor, analyze and report all relevant Data Center utilization metrics (space, cooling, electrical)
  • Work with Technology teams on any physical data center requests (moved, adds, changes)
  • Work closely with Fisher Investments Facilities team to insure all mechanical systems are properly functioning, properly sized and maintained.
  • Work with external providers (power companies, broadband and network providers) on any maintenance activities and coordinate work to minimize any interruption in service
  • Assist in monitoring and administrating Fisher Investments Backup infrastructure including monitoring backup jobs
  • Maintain up to date, accurate documentation of the assets deployed including accurate Visio designs.
  • Work with other backup related components like data deduplication systems

Your Qualifications:

  • BA/BS in a technical discipline or equivalent experience is preferred
  • Must have 10+ years’ experience in Technology, with 5+ years supporting multiple data centers in a highly available configuration
  • Demonstrated success in decision making, conflict resolution, communication and negotiation/influence skills
  • Outstanding customer service skills, as well as excellent verbal and written communications skills
  • Demonstrated ability to work independently and a willingness to lend a hand with any project
  • Ability to perform physical work like moving servers, server cabinets, racking and stacking networking equipment.
  • Minimum lift requirements 75lbs

Why Fisher Investments:


Fisher Investments is a different kind of investment firm. We don’t come from Wall Street, nor do we believe we fit in with most of the finance industry, and we’re proud of that. We work for a bigger purpose: bettering the investment universe. From unmatched service to innovative perspectives on investing, it’s the people that make the Fisher purpose possible. After all, it’s our people that enable us to offer the level of service that we do. And we invest in them accordingly, offering exceptional benefits like:

  • 100% coverage of premiums for health, vision and dental insurance
  • A 50% 401(k) match, up to the IRS maximum
  • 20 days of PTO*, plus 9 paid holidays
  • 8 week paid Primary Caregiver Parental Leave
  • And much, much more

We also provide a cumulative, continuous learning and development framework customized for every employee. This emphasis on personal and professional growth has yielded an award-winning work environment; we’re Great Place to Work Certified, and The Oregonian named us as a Top Workplace.


But in the end, it’s not the perks that keep people here. They stay because they believe in our mission of service—our employees want to make a difference in an industry that can do better.


* California employees accrue up to 17 days of PTO and 3 days of sick time per year.








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