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360° Feedback Program Manager (2020-9251)

Plano, TX, United States
Human Capital


Job Description


You can join a top world 25 ranked Learning & Development team (by ATD). We’re dedicated to building programs that provide employees with the training they need to be successful in building lifelong careers. Your track record of effectively owning and implementing 360° feedback will help our leaders grow.

The Opportunity:


You will run our 360° Feedback Program which gives leaders the opportunity to get feedback and try out new skills, without being tied to performance or bonus programs. Participants receive anonymous and constructive feedback from peers, direct reports, their manager and others on Fisher specific leadership competencies. Your coaching skills will be focused on one-time debriefs facilitating and delivering feedback to participants. You’ll keep track of the process, facilitate reviews and make people aware of existing resources surrounding development feedback.  


The Day-to-Day:


As 360° Feedback Program Manager you will manage the 360° review program to ensure the elements are completely and efficiently meeting business requirements. This includes:

  • Identifying participants and guiding them through the process every 18 to 24 months
  • Conducting feedback sessions to help participants interpret the results and prepare for a development discussion with their manager
  • Monitoring rater fatigue and other program metrics
  • Sending all program communications
  • Maintaining program metrics, reporting and evaluation
  • Recommending future strategic improvements 

Your Qualifications:

  • Establish credibility, easily instilling trust in those you work with
  • Coaching communication skills: open questioning, reflective listening, etc.
  • Exhibit emotional intelligence in being able to read body language, self-regulate, cultivate trust, and reflect empathy
  • Highly organized, able to manage a firm-wide program with lots of moving parts
  • Perform data analysis and report findings to executive levels


Why Fisher Investments:


Fisher Investments is a different kind of investment firm. We don’t come from Wall Street, nor do we believe we fit in with most of the finance industry, and we’re proud of that. We work for a bigger purpose: bettering the investment universe. From unmatched service to innovative perspectives on investing, it’s the people that make the Fisher purpose possible. After all, it’s our people that enable us to offer the level of service that we do. And we invest in them accordingly, offering exceptional benefits like:

  • 100% coverage of premiums for health, vision and dental insurance
  • A 50% 401(k) match, up to the IRS maximum
  • 20 days of PTO*, plus 9 paid holidays
  • And much, much more


We also provide a cumulative, continuous learning and development framework customized for every employee. This emphasis on personal and professional growth has yielded an award-winning work environment; we’re Great Place to Work Certified, and The Oregonian named us as a 2017 Top Workplace with the best benefits!


But in the end, it’s not the perks that keep people here. They stay because they believe in our mission of service—our employees want to make a difference in an industry that can do better.


* California employees accrue up to 17 days of PTO and 3 days of sick time per year.




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