It is an exciting time to join Fisher Investments; we are investing heavily in the future of our firm’s technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that drives future growth and scale through strategic solutions and continuous improvement. We play a foundational role in supporting our firm’s diverse businesses, and we are excited to continue solidifying that foundation as we add more talented technologists to our Technology team.
Reporting to the Team Lead of IT Service Management & Delivery, the role of the Technology Change Manager (Senior Analyst) is to liaise between IT Infrastructure and other departments to manage IT Change Management delivery. You will utilize your knowledge pertaining to Enterprise wide IT Change Management best practices to align to the ITIL framework and own the Change Management service.
You are responsible for orchestrating all IT Change Management activities, tools and ensuring that the formal process is followed consistently. This includes reviewing incoming change requests, scheduling changes and owning the change calendar, as well as chair weekly change review board meetings. You will resolve conflicts, post change follow up and ensure that other standard operating procedures are followed. As Technology Change Manager, you will also work with the Team Leader to suggest improvements to mature the Change Management process, including linking the Change Management process to the CMDB for better impact analysis and notifications.
The Change Manager will be serving as a Senior Analyst for ITSM. You will be critical in ensuring IT changes are managed and planned thoughtfully, with the least possible disruption to the business, while supporting the firm in the evolving technology landscape at an enterprise level.
Why Fisher Investments:
At Fisher Investments, we work for a bigger purpose: bettering the investment universe. From unmatched service to unique perspectives on investing, it’s the people that make the Fisher purpose possible. And we invest in them by offering exceptional benefits like:
We take great pride in our inclusive culture. We value the different perspectives and unique skills you bring to the team – it makes us all better. Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great things – so if you are ready to do that, we are ready for you! Apply today to be a part of a team environment where you make a difference in the lives of people by bettering the investment universe.
FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER