Are you ready to mature customer success technology operations for a growing division? Your background in scaling customer success technology operations will help us sustain the growth of our 401k Solutions Team, which is changing the way everyday Americans can retire with dignity.
As the Customer Success Operations Manager at Fisher Investments, your role will be a trusted partner to the 401k executive team. Your experience with a high-growth B2B environment will provide technical strategy, organizational efficiency, and operations execution for our Services and CX Team. You will manage matrixed change strategies and build a plan. You will report to the VP of Revenue Operations who will aid in your training for this role and professional development for future growth opportunities.
Why Fisher Investments:
At Fisher Investments, we work for a bigger purpose: bettering the investment universe. From unmatched service to unique perspectives on investing, it's the people that make the Fisher purpose possible. And we invest in them by offering exceptional benefits like:
We take great pride in our inclusive culture. We value the different perspectives and unique skills you bring to the team – it makes us all better. Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great things – so if you are ready to do that, we are ready for you! Apply today to be a part of a team environment where you make a difference in the lives of people by bettering the investment universe.
*California employees accrue up to 17 days of PTO and 3 days of sick time per year.
FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER