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Institutional Operations Team Leader

London, United Kingdom
Operations
10319

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Job Description

Overview

The Opportunity:

 

Fisher Investment's Institutional group is excited to announce that we are looking for an FIE Operations Team Leader. This is a chance to lead a close-knit team of analysts and associates in the London Office. You will manage onboarding and maintenance of all operational matters for an institutional client. You will be an invaluable coach, business driver and resource in Institutional's mission to onboard, service, and retain clients.

 

The Day-to-Day:

  • Coach and build human capital, with a focus on instilling high degrees of professionalism, organisation, client focus, and attention to detail in team members
  • Communicate detailed institutional investor account information and report to other departments, including senior members of the firm and distil information (both verbal and visual)
  • You will be an expert regarding nonstandard operational issues
  • Monitor the compliance issues revolving around the institutional industry
  • Work with Legal and Compliance and FIIG Management to oversee policies related to FIIG Global Client Operations
  • Assess client situations, negotiate and push back where needed to quickly resolve complex client issues

Your Qualifications:

  • Bachelor's Degree or equivalent combination of education and experience
  • 3+ years of experience in operations, leadership or client related roles
  • Passion for leading and developing team members
  • A focus on client service

Why Fisher Investments Europe:

 

The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians.

 

It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:

  • 100% coverage of the supplemental medical and dental premiums for you and your qualified dependents*
  • 28 days annual leave, increasing to 30 after 5 years of service, with the ability to purchase up to 3 additional days
  • Annual Health Screening for you and your qualified dependents*
  • 9% company pension contribution with an additional company match up to 5%
  • Two Pension Contributions methods to choose from
  • Monthly gym subsidy and Cyclescheme programme
  • Interest-free season ticket loan available for purchase upon six months of employment**
  • Voluntary worldwide business and leisure travel insurance, including winter sports
  • Two Wellness Programmes (free, confidential and available 24/7)
  • Enhanced maternity pay subject to 12-months continuous service
  • A collaborative working environment that practises ongoing training, educational support and employee appreciation events

We take great pride in our inclusive culture. We value the different perspectives and unique skills you bring to the team – it makes us all better. Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great things – so if you are ready to do that, we are ready for you! Apply today to be a part of a team environment where you make a difference in the lives of people by bettering the investment universe.

 

FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER 

*Employees responsible for any benefit-in-kind taxes as classed by the HMRC

*Available only to regular full-time employees with at least a 12-month contract

 

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