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Operations Senior Professional

London, United Kingdom


Job Description


The Opportunity:


Working as the Institutional Client Operations Analyst, you will engage with our internal Service Relationship Managers, institutional clients and consultants, international custodians, and internal groups to provide operational excellence on advanced and complex requests. In addition to servicing our global client base, you will work closely with the Operations team leader to effectively manage daily workflow for associates to drive business results.


The Day-to-Day:

  • Execute and collaborate across the department to improve team, department and internal client processes and to service our clients at a higher level
  • Communicate detailed institutional investor account information to other departments, including reporting to senior members of the firm; able to comprehend complex topics and distill information clearly (both verbal and visual)
  • Manage non-trading clients operational needs and oversee the daily operational workflow
  • Identify critical pieces of information in client situations, negotiate and push back (internally and externally) to quickly resolve complex client issues
  • Opportunity to work on higher-level institutional projects adding value across the department

Your Qualifications:

  • Bachelor's Degree or equivalent combination of education and experience
  • 3 years of experience in operations related roles
  • Outstanding organizational and analytical skills
  • Ability to understand and anticipate client needs

Why Fisher Investments Europe:


The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians.


It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:

  • 100% coverage of the supplemental medical and dental premiums for you and your qualified dependents*
  • 28 days annual leave, increasing to 30 after 5 years of service, with the ability to purchase up to 3 additional days
  • Annual Health Screening for you and your qualified dependents*
  • 9% company pension contribution with an additional company match up to 5%
  • Two Pension Contributions methods to choose from
  • Monthly gym subsidy and Cyclescheme programme
  • Interest-free season ticket loan available for purchase upon six months of employment**
  • Voluntary worldwide business and leisure travel insurance, including winter sports
  • Two Wellness Programmes (free, confidential and available 24/7)
  • Enhanced maternity pay subject to 12-months continuous service
  • A collaborative working environment that practises ongoing training, educational support and employee appreciation events

We take great pride in our inclusive culture. We value the different perspectives and unique skills you bring to the team – it makes us all better. Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great things – so if you are ready to do that, we are ready for you! Apply today to be a part of a team environment where you make a difference in the lives of people by bettering the investment universe.



*Employees responsible for any benefit-in-kind taxes as classed by the HMRC

*Available only to regular full-time employees with at least a 12-month contract


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