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Sales Support Specialist

London, United Kingdom


Job Description




As a Fisher Investments Europe Sales Support Specialist, you will have amazing opportunities to communicate with several audiences and cultures. You will exercise building relationships with and reporting to our UK and European sales team. You'll also expand your skillset through exposure to sales data requests. Ideally, you'll already be able to work with data in more than one worksheet, filter data, and use basic formulas (e.g., SUM, AVERAGE), but you can grow beyond that in this role.


You'll come in, master operational procedures, provide and guide feedback on process improvements and opportunities for efficiency gains, and start making your mark within your first six months.


The Day-to-Day:

  • Oversee the relationship with your assigned managing directors and salespeople
  • Assist Managing Directors and Senior Management with overseeing and recommending weekly lead assignment to ensure all leads created by Marketing are being allocated to FIE's sales team
  • Provide operational support and training for all sales systems and sales related process to FIE's sales team. For example, FIE's current Sales Support Specialists hold regular support calls with their assigned salespeople to ensure they understand how to use FIE's systems to manage their leads
  • Use analysis to provide important support to FIE's sales teams

Your Qualifications:

  • Demonstrate proactive communication—you'll be accountable for the relationship with your salespeople and management, with the ability to elevate to management
  • Consider yourself detail orientated—you've got the ability to identify discrepancies and areas for improvements, ask relevant questions, and enhance if/when needed
  • Language skills would be a great benefit—Fluency in Italian, Swedish, Danish, Dutch or French are highly sought after as we assign Specialists to support Senior Management in the relevant countries we operate in as part of our European expansion
  • Candidates must be fully vaccinated as defined by the medical community against COVID-19 and provide proof of such vaccination by date of hire

If you're motivated to provide excellent customer service to your internal clients and find new ways to do things better, we want to speak with you! Apply now!


Why Fisher Investments Europe:


The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians.

It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:

  • 100% coverage of the supplemental medical and dental premiums for you and your qualified dependents*
  • 28 days annual leave, increasing to 30 after 5 years of service, with the ability to purchase up to 3 additional days
  • Annual Health Screening for you and your qualified dependents*
  • 9% company pension contribution with an additional company match up to 5%
  • Two Pension Contributions methods to choose from
  • Monthly gym subsidy and Cyclescheme programme
  • Interest-free season ticket loan available for purchase upon six months of employment**
  • Voluntary worldwide business and leisure travel insurance, including winter sports
  • Two Wellness Programmes (free, confidential and available 24/7)
  • Enhanced maternity pay subject to 12-months continuous service
  • A collaborative working environment that practises ongoing training, educational support and employee appreciation events

We take great pride in our inclusive culture. We value the different perspectives and unique skills you bring to the team – it makes us all better. Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great things – so if you are ready to do that, we are ready for you! Apply today to be a part of a team environment where you make a difference in the lives of people by bettering the investment universe.




*Employees responsible for any benefit-in-kind taxes as classed by the HMRC

**Available only to regular full-time employees with at least a 12-month contract


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