It's an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. We are important to supporting our firm's diverse businesses, and we're excited to continue solidifying that foundation as we add more experienced technologists to our Technology team.
We are looking for a Senior Operations Contact Center Engineer to join our team and help guide our Firm's global expansion through use of strategic solutions and new ideas. As a Senior Operations Contact Center Engineer, you will implement and use contact center technologies and integrations with core telecom infrastructure. This role directly reports to the Enterprise Contact Center Infrastructure Manager.
The Senior Operations Contact Center Engineer will engineer and support our Genesys Contact Center platforms. You will work with other member of the Telecommunications Team to ensure the contact center is integrated with the core Telecom systems, is sized, maintained and configured to meet our needs. Provide Level 3/4 and after hours on call support.
Why Fisher Investments:
At Fisher Investments, we work for a bigger purpose: bettering the investment universe. From unmatched service to unique perspectives on investing, it's the people that make the Fisher purpose possible. And we invest in them by offering exceptional benefits like:
We take great pride in our inclusive culture. We value the different perspectives and unique skills you bring to the team – it makes us all better. Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great things – so if you are ready to do that, we are ready for you! Apply today to be a part of a team environment where you make a difference in the lives of people by bettering the investment universe.
*California employees accrue up to 17 days of PTO and 3 days of sick time per year.
FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER