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Receptionist Team Lead

Camas, WA, United States
Service
11519

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Job Description

Overview

The Opportunity:

 

Do you love to bring new ideas to improve office function and environment? Fisher Investments is looking for a Reception team lead to manage a team of Receptionists across our five U.S. offices. Reporting to the U.S. Private Client Services Group Vice President, you will hire, train, mentor and develop a team of Receptionists. At Fisher, our Receptionists serve as the representatives of our firm and are depended upon to be courteous, professional and personable. You will manage the daily operating and administrative requirements for our team. If you are looking for an opportunity to be part of a fast-paced environment while delivering excellent customer service, apply today!

 

The Day-to-Day:

  • Conduct ongoing performance reviews and develop human capital
  • Review team member's work to ensure accuracy, efficiency and compliance with team procedures
  • Assign projects to team members and oversee their progress
  • Ensure effective communication between team members and other members of the firm
  • Ensure client calls are handled professionally, and in a timely manner
  • Participate in the interviewing and hiring of new Receptionists
  • Coordinate Receptionist schedules to ensure adequate staffing
  • Oversee training for new Receptionists, and continuing education and knowledge-testing

Your Qualifications:

  • 2+ years experience training, hiring and retaining talent
  • Provide leadership and manage others
  • Communication and time management skills
  • A passion for mentoring others while developing their skills
  • U.S. candidates must be fully vaccinated as defined by the medical community against COVID-19 and provide proof of such vaccination by date of hire

Why Fisher Investments:

 

At Fisher Investments, we work for a bigger purpose: bettering the investment universe. From unmatched service to unique perspectives on investing, it's the people that make the Fisher purpose possible. And we invest in them by offering exceptional benefits like:

  • 100% paid medical, dental and vision premiums for you and your qualifying dependents
  • A 50% 401(k) match, up to the IRS maximum
  • 20 days of PTO*, plus 9 paid holidays
  • 8 weeks paid Primary Caregiver Parental Leave
  • Back-up Child Care Program available, offering up to 10 days annually
  • A cumulative learning and development framework customized for every employee
  • An award-winning work environment - we're Great Place to Work Certified, and Top Workplace winners from The Oregonian

We take great pride in our inclusive culture. We value the different perspectives and unique skills you bring to the team – it makes us all better. Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great things – so if you are ready to do that, we are ready for you! Apply today to be a part of a team environment where you make a difference in the lives of people by bettering the investment universe.

 

*California employees accrue up to 17 days of PTO and 3 days of sick time per year.

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

 

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