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Crisis Management Specialist (2018-7053)

Camas, WA, United States


Job Description



Fisher Investments is seeking an experienced Crisis Management or Business Continuity Specialist to develop and maintain the Crisis Management component of our Business Continuity Program. As a member of our Business Continuity Team, you will work closely with peers and senior stakeholders to establish effective communication and response strategies to address potential risks to business operations.   Successful candidates will have a proven track record of building stakeholder relationships, and driving cross-functional workflows and communication to achieve efficient and effective crisis resolution.


The Day-to-Day:

  • Align Crisis Management efforts with broader Business Continuity, Emergency Response and Disaster Recovery processes to ensure seamless and streamlined responses regardless of the scope or scale of future events.

  • Engage with senior business leaders to ensure Crisis Management response strategies are appropriately aligned with business needs and priorities.

  • Develop and maintain comprehensive communication strategies to ensure all key stakeholders are kept informed and up-to-date during rapidly changing events.

  • Provide regular trainings and oversee exercises for our Crisis Management Teams to ensure team members clearly understand their roles and responsibilities during a crisis and are able to react accordingly.

  • Collaborate with Business Continuity team members and internal business partners to respond effectively to incidents and ensure business operations return to normal as quickly as possible.

  • Compose after action reports and conduct gap analyses in order to improve future response efforts.

    Participate in team projects and initiatives in order to support the organization’s expanding risk management


Your Qualifications:

  • Minimum 8 years of experience in business continuity and/or crisis management and response

  • Experience managing response efforts at a global enterprise level

  • Comfort working with both executive stakeholders and tactical responders required

  • Strong written and verbal communication to various audiences, including senior stakeholders

  • Highly effective prioritization and decision making skills during high-stress situations

  • Ability to influence manage cross-functional workflows

  • Existing knowledge and understanding of CM and BCM standards, trends and best practices

  • Crisis Management or Business Continuity certifications such as CMCE, CBCP, BCCE,  MBCP, CBCM, or equivalents strongly preferred


Why Fisher Investments:

Fisher Investments is a different kind of investment firm. We don’t come from Wall Street, nor do we believe we fit in with most of the finance industry, and we’re proud of that. We work for a bigger purpose: bettering the investment universe. From unmatched service to innovative perspectives on investing, it’s the people that make the Fisher purpose possible. After all, it’s our people that enable us to offer the level of service that we do. And we invest in them accordingly, offering exceptional benefits like:

  • 100% coverage of premiums for health, vision and dental insurance
  • A 50% 401(k) match, up to the IRS maximum
  • 20 days of PTO*, plus 9 paid holidays
  • And much, much more 

We also provide a cumulative, continuous learning and development framework customized for every employee. This emphasis on personal and professional growth has yielded an award-winning work environment; we’re Great Place to Work Certified, and The Oregonian named us as a 2017 Top Workplace with the best benefits!


But in the end, it’s not the perks that keep people here. They stay because they believe in our mission of service—our employees want to make a difference in an industry that can do better.


* California employees accrue up to 17 days of PTO and 3 days of sick time per year.





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