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FIE Sales Support Specialist (2019-8426)

London, United Kingdom


Job Description


As an Fisher Investments Europe (FIE) Sales Support Specialist, you will have amazing opportunities to communicate with a wide variety of audiences and cultures. You can grow in your ability to deliver clear, concise messages while keeping in mind cross-cultural awareness when building relationships with FIE’s UK and European sales force. You’ll also have the opportunity to expand your analytical skills through consistent exposure to sales data requests. Optimally, you’ll already have the ability to work with data in more than one worksheet, filter data, and use basic formulas (e.g., SUM, AVERAGE), but you can grow beyond that in this role.


The Opportunity:


You’ll come in, master operational procedures, actively provide and drive feedback on process improvements and opportunities for efficiency gains, and start making your mark within your first six months. Fisher Investments Europe is looking for someone who can build rapport across cultures, garnering positive feedback from managing directors and the sales force on your interactions and support.


The Day-to-Day:

  • Own the relationship with your assigned managing directors and salespeople
  • Assist FIE Managing Directors and Senior Management with overseeing and recommending weekly lead assignment to ensure all leads created by Marketing are being effectively allocated to FIE’s sales force
  • Provide operational support and training for all sales systems and sales related process to FIE’s sales force. For example, FIE’s current Sales Support Specialists hold regular support calls with their assigned salespeople to ensure they understand how to effectively use FIE’s systems to manage their leads
  • Assist in developing/optimising sales-related operational procedures to improve the sales process
  • Use qualitative and quantitative analysis to provide critical support to FIE’s sales force

Your Qualifications:

  • Feel comfortable dealing with ambiguity—you need to be able to quickly adapt to a variety of situations and requests from all levels of management and FIE salespeople
  • Demonstrate proactive communication—you’ll be accountable for frequent and consistent communication with your salespeople and management, with the ability to appropriately elevate to management when necessary
  • Consider yourself highly detail orientated—you’ve got the ability to identify discrepancies and areas for improvements, ask relevant questions, and elevate if/when needed
  • Language skills would be great benefit—Fluency in Italian, Swedish, Danish, Dutch or French are highly sought after as we assign Specialists to support Senior Management in the relevant countries we operate in as part of our European expansion

If you’re driven to provide superior customer service to your internal clients, finding new ways to do things better, we want to speak with you! Apply now!


Why Fisher Investments Europe:


Fisher Investments Europe offers portfolio management tailored to clients’ long-term goals. Client assets are held at recognised European custodians and managed by Fisher Investments in the United States. Fisher Investments and Fisher Investments Europe use a simple and transparent fee structure that aligns our interests with our clients’ priorities. The Fisher organisation has a long history of managing global investments and helping people reach their long-term goals and objectives.


To help our employees meet their long-term goals, we offer an array of benefits, including:

  • 100% coverage of the supplemental medical and dental premiums for you and your qualified dependents*
  • 28 days annual leave, increasing to 30 after 5 years of service, with ability to purchase up to 3 additional days
  • Annual Health Screening for you and your qualified dependents*
  • 9% automatic company pension contribution with an additional company match up to 5%
  • Two pension contributions methods to choose from
  • Monthly gym subsidy
  • Interest-free season ticket loan available for purchase upon six months of employment**
  • Cyclescheme programme
  • Voluntary travel insurance (winter and non-winter sports option)
  • Ongoing training and educational support
  • Enhanced maternity pay subject to 12-months continuous service
  • Free Employee Assistance Programme available 24/7.
  • Access to a free online discount portal. (Perks)
  • A supportive, collaborative working environment
  • Employee appreciation events 

The global Fisher organisation distinguishes itself by putting clients first, providing world-class service, and taking a personalised approach. Join a team that’s bringing new approaches to wealth management daily!


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*Employees responsible for taxes

**Available only to regular full-time employees with at least a 12-month contract






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