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Digital Workplace Manager (Team Lead) (2020-9144)

San Mateo, CA, United States
Information Technology
2020-9144

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Job Description

Overview

Are you looking to drive global development and continuous innovation at a growing firm? Do you enjoy leading highly technical teams and working to create strategic solutions? If so, our Digital Workplace Manager may be the right fit for you!

 

The Opportunity:

 

Fisher Investments is looking for a highly technical leader who will set direction and reimagine how firm employees use their productivity tools, devices and services. As a Digital Workplace Manager, you will lead a highly technical team that manages a diverse set of collaboration, end user, mobility and desktop management technologies and tools. You will have the opportunity to build strong partnerships with other teams within Technology and Service, as well as key business stakeholders to understand their requirements and translate them into effective technical solutions.

 

This is a direct hire opportunity.

 

The Day-to-Day:

  • Implement and support technical solutions focused on enhancing workforce productivity
  • Set and execute a digital workplace strategy with a focus on enhancing end user experience
  • Drive process maturity around secure end user device management
  • Assist in defining key metrics and KPIs demonstrating efficient and effective utilization and consumption of end user productivity tools and services
  • Utilize skills in governance and security to manage/mitigate risk through establishing effective controls, leveraging security related tools, creating and implementing associated processes and procedures through partnership with the Fisher Investments Security Team

Your Qualifications:

  • 3-5 years of experience with technical and end user management across various platforms from a hardware and access perspective
  • Experience with VDI, Mobility, Citrix, and Exchange
  • Experience with collaboration solutions including cloud based productivity applications such as Office 365, SharePoint Online, and OneDrive
  • Demonstrated experience in driving technology innovation, developing and executing technology roadmaps and delivering measurable improvements
  • Experience implementing and managing end-point operational analytics and end user experience monitoring solutions
  • Experience interacting with Procurement and Service Desk teams to insure license compliance
  • Prioritization of user community satisfaction and feedback in meeting the business demands

Why Fisher Investments:

 

Fisher Investments is a different kind of investment firm. We don’t come from Wall Street, nor do we believe we fit in with most of the finance industry, and we’re proud of that. We work for a bigger purpose: bettering the investment universe. From unmatched service to innovative perspectives on investing, it’s the people that make the Fisher purpose possible. After all, it’s our people that enable us to offer the level of service that we do. And we invest in them accordingly, offering exceptional benefits like:

  • 100% coverage of premiums for health, vision and dental insurance
  • A 50% 401(k) match, up to the IRS maximum
  • 20 days of PTO*, plus 9 paid holidays
  • 8 week paid Primary Caregiver Parental Leave
  • And much, much more

We also provide a cumulative, continuous learning and development framework customized for every employee. This emphasis on personal and professional growth has yielded an award-winning work environment; we’re Great Place to Work Certified, and The Oregonian named us as a Top Workplace. But in the end, it’s not the perks that keep people here. They stay because they believe in our mission of service—our employees want to make a difference in an industry that can do better.

 

* California employees accrue up to 17 days of PTO and 3 days of sick time per year.

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

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